SVP of Client Experience

Hugh Lyle

Master in Recruitment

Biography

Hugh serves as Flylance’s SVP of Client Experience. He leads the charge on finding top-tier candidates and full-cycle facilitation for our clients. He is a technical process expert who concentrates on developing and maintaining meaningful relationships over time.

Name

Hugh Lyle

Role

SVP of Client Experience

hugh@flylance.com

Phone

The Crew
‍Behind Each Mission

Anthony Custable

Co-Founder & CEO

About

Anthony holds over a decade of experience building high-growth mobile and web applications for startups, large enterprises, and the U.S. Department of Defense. As CEO, he is responsible for managing customer relationships, devising growth strategies, enhancing the experiences of customers and contractors alike, and pioneering new approaches in marketing.

Jackson Blankenship

Co-Founder & CTO

About

Jackson has a strong interest in creating and expanding tailor-made software solutions. Before his time at Flylance, he was dedicated to developing distinctive full-stack technologies and disaster recovery strategies for the DTCC. As CTO, his goal is to improve and streamline both the customer and contractor experience by enhancing Flylance's IT framework, guaranteeing that our clients receive top-notch Nearshore resources quickly and efficiently.

Tim Wilcox

SVP of Growth

About

Tim has over two decades of business development experience, spending much of his career in the capital markets space. He specializes in connecting customers with next-generation technologies and hard-to-acquire talent.

Diana Rivera

Principal Recruiter

About

Diana is an accomplished technical recruiter with a proven track record of identifying highly skilled engineers across North and South America. With exceptional communication and interpersonal skills, she builds strong relationships with candidates and clients to deliver unsurpassed results.

Ilana Cartin

Technical Recruiter

About

Ilana brings a wealth of experience from her tenure at prominent organizations. Her academic achievements include a degree in Human Resources Management / Administration from Universidad Autónoma de Centro América, laying a solid foundation for recruiting.

Braden Janowski

Advisory Board Member

About

Braden launched, led, and sold several successful Financial Technology companies focused on both the IT services space and high-frequency trading. He is now the Chief Investment Officer at Pearl River Capital.

Kipp Schrage

Advisory Board Member

About

Retired Chief Investment Officer of the O’Connor hedge fund

Jim Vanek

Advisory Board Member

About

Former Chief Operating Officer for Alternative Asset Management businesses of UBS Global Asset Management. This includes the Hedge Fund business (O'Connor).

Frequently Asked Questions

Why should we choose your IT staffing firm for our software development needs?

Choosing us means partnering with a firm that not only understands the intricacies of IT recruitment but also prioritizes your success. With our extensive network of vetted talent, commitment to compliance and risk management, comprehensive insurance coverage, and efficient processes, we ensure that your projects are staffed with the best talent while minimizing administrative burdens on your end.

How quickly can you submit resumes after receiving a job description?

We aim to submit resumes within 72 hours of receiving a job description. Our efficient recruitment process and extensive talent network allow us to quickly identify and propose suitable candidates, ensuring that our clients' projects proceed without unnecessary delays.

How do you manage employee benefits?

We manage all aspects of our employee benefits, from healthcare to retirement planning. This comprehensive benefits management ensures that our clients can focus on their core business activities without the administrative burden of managing employee benefits.

What types of insurance do you hold?

We understand the importance of a comprehensive insurance policy. We hold multiple types of insurance, including Workers' Compensation, Cyber Liability, Errors & Omissions (E&O), and Umbrella policies, to protect our clients and our talent from various risks.

How do you ensure compliance with local employment laws?

We prioritize adherence to all local and federal employment laws in Costa Rica. Our compliance team stays updated on legal changes and best practices to ensure that we, along with our clients, are always compliant, minimizing risks associated with employment and contracting.

What kind of roles do you specialize in staffing?

We specialize in staffing a wide range of IT roles, from UI Developers, Backend Engineers, Data Scientist, DevOps, and anything within the software delivery lifecycle. Our focus is on finding the right talent for each specific project requirement, ensuring a perfect fit for both our clients and the professionals we place.

How do you source and vet your software development talent?

Our recruitment process is thorough and designed to identify the best software developers in the market. We source candidates through a combination of networking, referrals, and targeted searches on specialized platforms. Each candidate undergoes a rigorous vetting process, including technical assessments, interviews, and reference checks, to ensure they meet our high standards and our clients' specific needs.

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